When you receive a delivery be sure to look at the order and make sure it is what you ordered. If someone else is receiving the order for you, let them know what they are getting, so they can do the final inspection. We want you to review your cakes, so you can confirm we did get it right or if not, then we can fix it. Once you accept your cake or order, it means that it is given to you in full and correctly. If you serve the cake/baked good/bread and feel there is a problem with the baking, do not throw it away. Please return it to us, so we can see what is wrong, and if there is something wrong we will replace it, refund your credit card or give you a Bonito gift card and will work with you to determine the acceptable solution.
